Privacy Policy
Effective date: October 2025
The Cancer Dietitian is a trading name of Keyhole Heart Clinic Ltd (“we”, “us”, “our”), registered in England and Wales (Company No. 09214891).
Registered Office: 2 St Mary’s Road, Tonbridge, Kent, TN9 2LB.
We operate the website www.thecancerdietitian.com (the “Service”). This policy explains how we collect, use and protect personal information and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information we collect
We may collect personal data such as your name, email address, telephone number, postal address, or other details you provide when booking or contacting us. We may also collect usage data about how you access and use our website, including your IP address, browser type and the pages you visit. Our website uses cookies through Wix to help it function properly and to understand how visitors use it. You can manage your cookie preferences through your browser or via the cookie banner that appears when you visit the site.
How we use your information
We use personal data to provide and maintain our services, manage bookings and respond to enquiries, send information or updates (only where you have opted in), monitor website performance and comply with legal obligations. We will only process personal data when we have a lawful basis to do so, including when it is necessary for the performance of a contract, when you have given consent, when we have a legitimate interest such as maintaining website security, or when we are required to comply with the law.
Data retention
We keep personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and professional obligations.
Sharing your data
We may share data with trusted third-party service providers who help us operate our business, such as Wix for website hosting, Stripe for payment processing, and Google Analytics for monitoring website traffic. These parties are bound by contractual obligations to keep your data secure and use it only as directed by us.
International data transfers
We primarily process your data in the United Kingdom. If any data is transferred outside the UK, we ensure that it is protected by appropriate safeguards in accordance with UK GDPR adequacy regulations.
Data security
We take reasonable technical and organisational measures to protect personal data. However, please note that no method of internet transmission or electronic storage is completely secure.
Your rights
Under the UK GDPR, you have the right to access, correct, delete or restrict the processing of your personal data. You also have the right to data portability, to object to processing and to withdraw consent to marketing at any time. To exercise these rights, please contact us at info@thecancerdietitian.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Cookies
Our website uses cookies to function properly and to help us understand how visitors use it. These are managed by Wix’s integrated cookie tools, and you can manage or disable cookies through your browser or via the cookie banner.
Updates
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always appear on this page.
Contact us
For any questions about this Privacy Policy or how we handle your data, please contact info@thecancerdietitian.com
Our registered office is listed above for legal purposes only and is not used for general correspondence or appointments.